Resources for resolving common issues with FDIC products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to FDIC and work to get a response. After your complaint is forwarded, FDIC has 15 days to respond to you and the CFPB. FDIC is expected to close all but the most complicated complaints within 60 days.
Submit a complaint Help Center
FDIC Credit card delinquent account January 3, 2017 - HC Processing continues to violate FCRA AND FDCPA because I asked them to stop reporting negative things in my credit reports because the " account is being disputed. '' After - days they still continued to make negative reports. They continued to call me at home and work even after I asked them to stop ; called me after - p.m. ; scared me telling me they were coming to my home to collect monies from me.... |
FDIC Credit card credit card protection / debt protection November 24, 2015 - The credit card company added a bunch of fees on to the card that were never detailed. When I received my first bill I called and questioned them as to what they were for and after dealing with them for 3 months they finally sent over a generic screen shot saying that 's what I signed. When I requested proof that I signed that they would not send me proof. I never signed agreeing to the fees. They have now put the information on my credit report as well which is completely unacceptable. ... |