Navy FCU Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay problems when you are unable to pay

Navy FCU Consumer Loan department,

Vehicle loan Problems when you are unable to pay Problems when you are unable to pay Virginia

I was young and in the military when I was taken advantage of when buying a car. Navy Federal Credit Union gave me a loan that was more than the car was worth. The dealership and the banking institution was working together to get over on me. Now when I try to get rid of the car, the banking institution wont let me they said it will have to be a voluntary repossession. So now my credit is shot and I 'm struggling to get my credit right and having a hard time with a car that have should of been paid off. I been asking the bank to work with me because I had to put monies into the car to repair the engine and electrical work done. I even asked about the civil service act but they said I 'm not qualified. I feel as though I have been worked over by the banking institution and the dealership. My interest rate has n't went down since I first brought the car and it was at 15.69 % and I feel that is way to high.

Navy FCU customer in Virginia
Nov 24, 2015

* Source: CFPB Complaint Database

Navy FCU response to complaint:
In progress

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