Carrington Mortgage Mortgage Complaint

Carrington Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Washington

My mortgage loan was taken over by Carrington Mortgage Services from - on or about -/-/2015. After multiple failed attempts to use there website I completed a payment transaction on -/-/2015 which is noted on my bank statement and accounted for on -/-/2015. From -/-/2015 my statement shows available balance to cover the payment. Recently I received a notice from Carrington that I owe a service charge of $25.00 for a insufficient funds charge dating back to -/-/-. I contacted them and they requested I submit documents proving I do n't owe the charge. I 'd suggest this is fraud. They obviously have a flaw, intentional or incompetent in attempting to bully me into proving I do n't owe something. I 've submitted my bank statement, their document mailed to me along with there website payment history for my account. Respectfully submitted, - - -