Capital One Debt Collection Complaint

Credit card Communication tactics frequent or repeated calls

Capital One Debt collection department,

Credit card Communication tactics Frequent or repeated calls Vermont

I get paid once a month due to -. I explained that I can only get paid once a month. After asking them to refrain from contacting me consistently, I get hung up then they call later that day.

Capital One customer in Vermont
Nov 22, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20155/201605101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneCommunication tactics83.8%3.2%13.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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