Checking account Account opening, closing, or management
SunTrust Bank Bank account or service department,
Checking account Account opening, closing, or management Virginia
Suntrust Bank did not notify me when a garnishment was placed onto my account by -. I posted a deposit that was exempt from collections and they end up charging me a fee because of their failure to promptly notify me when the garnishment took place. I went to court and proved to the garnishment judge ( paperwork in all ) what had happen. Suntrust bank know that the garnishment will be removed off -/-/2015 according to the courts and they closed the account ending in - before the -/-/2015 date. I just received a letter in the mail from Suntrust Bank ( which they have the wrong address on my letter ( I never lived at - - - ) ). They have sent this wrongful debt fee to collection and damaged my credit score. My account with Suntrust was in good standing and it 's Suntrust fault they have not sent a notification when the garnishment was applied by the courts from -. I do n't have a printer at the moment, but when I get one I will scan all my documents to prove Suntrust is in the wrong.
SunTrust Bank customer in Virginia
Nov 21, 2015
* Source: CFPB Complaint Database
SunTrust Bank response to complaint:
Closed with explanation
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