Navient I Do Not Know Complaints

Review and analysis of over 11 I Do Not Know complaints against Navient

Navient consumers have reported over 11 official complaints related to I do not know. Out of the 11 consumer complaints against Navient, 36% were disputed by the consumer (i.e. the consumer was not happy with how Navient responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Navient resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New I Do Not Know Consumer Complaints


Navient Debt collection communication tactics frequent or repeated calls

January 15, 2016 - Pioneer Credit Recovery , Inc. contacts our business multiple times every day in reference to a worker 's personal debt despite being advised over and over that this is a business and our workers are not allowed to take personal phone calls on business lines. These tactics include calling the direct lines of every employee which are listed on our website. The calls usually total more than 10 per day. ...

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Navient Debt collection disclosure verification of debt right to dispute notice not received

January 4, 2016 - General Revenue Corporation sent a letter dated on -/-/- about an alleged debt I do not owe. In the - paragraph they state that it is their second attempt to notify me of the debt yet they have never contacted me before nor have I ever heard of General Revenue Corporation until today -/-/- when I received their letter. Nowhere on the letter does it say I can dispute the debt. Also there are - different addresses listed on the bill in - different towns out of - different states. The average consumer would have absolutely no idea what address to send a dispute to. The...

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Navient Debt collection disclosure verification of debt not given enough info to verify debt

December 3, 2015 - I was contacted today at work by -, claiming to be a debt collector and that this was a personal business matter, however the caller did not state who they were, what the debt was, nor would they verify the information that asked about. This same number has called my cell phone, with the same lack of information. They are asking me to verify personal information, and want me to answer their questions, however when I ask for a reverse verification they state that they are unable to provide me the information that I am asking for, unless I provide them my personal information. ...

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Navient Debt collection improper contact or sharing of info talked to a third party about my debt

November 20, 2015 - I started getting calls from - - - - at - on -/-/15. I also had a missed call at -. I 've had 10 more calls in the 4 days since then some very early in the morning ( - around - ) until late in the evening. Most disturbing is that they have obtained information about me illegally and contacted my - today. I have not ever and would never provide my - office number as a contact for any credit application. The only place anywhere that I am associated with my - is via - as on of the contributors of the - page. I have never been an employee or provided ...

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Navient Debt collection communication tactics frequent or repeated calls

November 20, 2015 - I have asked several times for them to stop calling me at work. They have called my HR department and several co-workers to contact me. I have repeatedly asked them to not contact me at work and it wil not stop. ...

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Navient Debt collection cont'd attempts collect debt not owed debt is not mine

November 16, 2015 - My - year old daughter is getting phone calls daily during school hours threating her when she has answered the phone stating she is not the person they are trying to contact and messages left daily on her phone. They call her daily and continuously, I have called and asked them to take her off their call list on multiple occasions, left messages and to no avail. I do not believe my - year old should be harassed when clearly she is NOT the person that owns this debt. Harassing a minor can not possible be condoned for the collection of a debt. Causing undue stress to a young - girl sho...

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Navient Debt collection cont'd attempts collect debt not owed debt is not mine

November 13, 2015 - There is a company called Pioneer Credit Recovery that has been calling me as many as 4 times a day looking for a family member in regards to an " important business matter ''. I 've told them I do not know where or how to get in contact with this family and not to call but they still continue to call me. I do not want these people to contact me ANYMORE. Whatever the debt is, it 's not mine and there is no reason for them to be calling and bothering me about it. The toll-free number of this company is -. ...

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Navient Debt collection communication tactics frequent or repeated calls

November 12, 2015 - I asked for them to stop calling and put me on the do not call list because i am not the person they need to contact. The person on the phone became rude and hung up on me. Dhe attempted to intimidate me. ...

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Navient Debt collection cont'd attempts collect debt not owed debt is not mine

November 12, 2015 - For the last few weeks, we have gotten numerous calls, from Navient. They ask for a person named - -. I tell them no one by that name lives here, and to please take my name off the list. They agree they will, then the next day they call again. This has happened at least 4 times that I remember. Today, an operator named - told me that - has given them our number as a contact. I said, " So you can contact him at another numer, why do you keep calling me? '' She refused to answer. She called from an office in -, and from Navient 's website, I see they service student loans from...

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Navient Debt collection cont'd attempts collect debt not owed debt is not mine

November 3, 2015 - Getting calls from a finance company for some kind of debt. It is a pre recorded message from someone called General Revenue Corporation with a reference # -, I do n't owe anyone I pay my bills when they arrive. This has got to stop. Somehow they also have my cell number and I do n't give that number out ...

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Navient Debt collection disclosure verification of debt right to dispute notice not received

October 27, 2015 - Today -/-/- I recieved a phone call from a Company called Pioneer Corp. Phone # - - - -. The lady was extremely rude! She stated she was collecting for my student loans, this would be from when I attended - - - - -/-/- to -/-/-. What is very strange is she said I owe an amount exactly the same amount - is stating I owe them. Also, she said my loans went into default in -/-/-. She acted like this was the first time pioneer has called me but it 's not. I 'm very confused on who is the servicer on these loans because I get no documentation, state...

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