Santander Bank US Bank Account Or Service Complaint

Other bank product/service Using a debit or ATM card

Santander Bank US Bank account or service department,

Other bank product/service Using a debit or ATM card Massachusetts

Santander Bank declined a debit card transaction even though my account had sufficent funds to cover the amount.

Santander Bank US customer in Massachusetts
Nov 20, 2015

* Source: CFPB Complaint Database

Santander Bank US response to complaint:
Closed

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How Santander Bank US handles Using a debit or ATM card complaints

Created with Highcharts 4.2.3Santander Bank USComplaint HistoryComplaints3/20124/20125/20126/20128/20129/201210/201211/201212/20121/20132/20133/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/201410/201411/201412/20141/20153/20154/20156/20157/20158/20159/201510/201511/201512/20153/20164/20166/20169/201610/201611/201612/20162/20173/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Santander Bank USUsing a debit or ATM card51.0%23.5%20.6%1.0%2.0%2.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUsing a debit or ATM card0.1%4.4%2.1%1.5%2.7%24.6%63.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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