Barclays Credit Card Complaint

Advertising and marketing

Barclays Credit card department,

Advertising and marketing Pennsylvania

I have received over the past 3 years several pre-approval notices from Barclaycard stating that I was already approved to go ahead and apply, when I do then I get a denial notice. This puts a HARD hit on a persons credit with all - of the major credit reporting agencies. I again not even 3 weeks of being denied again from Barclaycard received another pre-approval notice asking me to apply. I called the number and the rep insisted that my denial must have been a mistake and to reapply. Sorry but I 'm not as dumb as most of the Americans that these banks believe we truly are. I want them to be fined!! These are deceitful practices which should be stopped immediately!

Barclays customer in Pennsylvania
Nov 20, 2015

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with explanation

Created with Highcharts 4.2.3BarclaysComplaint HistoryComplaints1/20122/20125/20126/20127/20128/20129/201211/201212/20122/20133/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/20152/20160246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BarclaysAdvertising and marketing67.3%14.2%14.2%1.8%1.8%0.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAdvertising and marketing0.0%19.9%3.4%1.3%0.4%12.3%62.4%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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