Select Portfolio Servicing, Inc Mortgage Complaint

Select Portfolio Servicing, Inc Mortgage department,

Other mortgage Loan servicing, payments, escrow account Pennsylvania

My wife and I are in a forbearance plan with Select Portfolio Servicing of - - - -. Payments are due the - of each month in the amount of $2900.00. I had a verbal approval -/-/- to make the -/-/- payment in - parts ; an electronic check for $1700.00 to be debited on -/-/-, and i was to sent a paper check fedex for $1200.00 on Friday -/-/-. I had the funds available. The following Monday, -/-/-, i checked my online account and saw that the $1700.00 had not gone through, so I called SPS and was told that the payment " had been processed ''. On Wednesday, -/-/-, the paper check which I had fedexed went through amd was paid, but no sign of the $1700.00 electronic check. I called on Friday, -/-/-, and spoke w - -, who told me that the bank had stopped paymen t on the check. ( the electronic one ) i was confused and asked it I had given them the correct account number ending in -, she said it was on


- - -, - - -, she goes online and tells me that the SPS electronic check was never presented for payment to either account for payment, plus the only way the bank stops payme t is if my wife or I go in and fill out a form. So - - lied to me for reasons unknown. She also told me that our conversation was being recorded. She then tells me that now i have to pay the balance of the forbearance amount, $6000.00 by -/-/- or we will be referred to an attorney foreclosure mill for legal action. We got a loan " modification '' in -/-/-, And this " forebearance agreement '' in -/-/-. The forebearnce agreement followed SPS foreclosure filing, we got an attorney and went through the county court mediation program. Attached to the foreclosure documents was an " allonge '', unattached, undated, supposedly assigning the mortgage and/or note from - ( defunct in -/-/- ) to - - by - - - ( defunct in -/-/- ). The allonge was n't in the certified mortgage copy I bought at the courthouse 5 or 6 years ago. This has my wife in a terrible state, and i am - working 6-7 days per week trying to do more work as it is. This - dollars is like - dollars to us. SPS CONDUCT SHOULS BE PUNISHED. Our subprime mortgage history is one for the record books and I am getting weary of servicers ' abuses. I went on the MERS website and see that our mortgage is listed as " inactive '' whatever that means. Also, 4-5 years ago when I was looking into a - loan which was recorded and satisfied 5 minutes apart on our instrument summary list at the courthouse, i called - - - - - -, spoke w a woman who sent me - settlement sheets fromOur New Century refinance in -/-/-?, they were both marked " paid in full '', they were both for the same amount, $130000.00, but - had a " proceeds to borrower '' of $12000.00 ( that is what we got ), the other was for $ - someone else must have gotten this. So we are getting tired of all this. Please let me know what can be done here. I really appreciate your attention in this matter. Sincerely, - - -