Navy FCU Mortgage Complaint

Navy FCU Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Nevada

I refuse to go back and forth, he said she said. This is my third complaint and I would like some issues addressed to determine if any CFPB rules were broken. I have attached two documents. One is a statement from NFCU and the only document I have received as to my denial of a VA loan and it 's in the form of an email. The other is a statement from - - from the VA disputing the statement from NFCU. Only - is the truth. This issues that need to be addressed are from the response of NFCU in complaint # - and are as follows1 : First of all I would like to know who I am addressing. There was no name attached to the response from complaint # - or complaint # - or complaint # - or complaint # - and if you are qualified to make decisions on my file and why did the loan officer that was handling my loan get fired.


data points outlined in Regulation - Especially after being pre-approved. 3 : The high cost mortgage I was offered. Does it comply with regulations as set forth in Regulation - after I locked in a rate of 4 % just 30 days prior. Why the high cost mortgage? according to my credit report I had no derogatory remarks, no missed payments on anything and my scores were - and -. I attached a copy of my credit report in complaint # - : You stated that NFCU undertook extensive efforts to assist me, but a VA loan was not an option because of unsatisfactory verification of rent and a court judgement. Well I too took extensive efforts to prove that both landlords lied. Without going into lengthy explanations, I did send - - proof along with a satisfaction of lien from the court. I attached a copy of that in complaint # -. So that was not an option to turn me down. Than you stated that NFCU contacted the VA and they confirmed that the loan was not eligible for a guarantee. Please provide proof of that contact. I do n't think you did. 5 : You said you attempted to offer possible assistance, but the number you gave in complaint # - is to a telemarketing company. I did call it for possible assistance. 6 : I am going to have to include your the title company acting as your agent agent. - -. At closing, they failed to disclose anything to me. We just went through page by page with just a sign here. I did n't even know I had mortgage insurance. I am sure they followed all the regulations, but why was my wife added to the note when I distinctly said not too. She receives all correspondence from NFCU including late notices. My question is, did you report her as a co-applicant and if so, did you report her ethnicity as -. If you can please address these issues I have I would appreciate it. I am sure the CFPB would be interested also.