Capital One Debt Collection Complaint

Capital One Debt collection department,

Credit card Communication tactics Used obscene/profane/abusive language Texas

Dear Capital One, To begin with, I have to choose a an issue which best describes my complaint, so I choose " communications tactic '' and I must choose a sub category, so I choose " used obscene, ... '' etc. There was nothing specific to my complaint with the CFPB. I disputed my debt with you in a letter dated -, which you did not conduct an investigation or send me results of your investigation. On - you sent me a letter with regard to my CFPB complaint, but you did not address anything about me disputing the balance of the judgment of $2000.00 ( which you say I owe you ). And on a letter dating - you sent the attorney I hired - a response to my CFPB complaint ( where your attorney disclosed and made my Social Security Number public ). In the - letter you state


did not make a written record of the dispute and you did not stop ceasing your collection activity. - ( b ) You are reporting my account on my personal credit file and failed to cease your collection efforts until the investigation determines the accurate amount of the debt. - ( b ) - ( e ) sending me results of the investigation. - ( a ) ( - ) Representing any person that the consumer is refusing to pay a nondisputed consumer debt when the debt is in dispute and the consumer has notified in writing the debt collector of the dispute. - - Oppression and abuse - - Unfair and unconscionable means - The use of a third party debt collector that continuously engages in acts or practices that are prohibited by this chapter ( Texas - - ). - - Injunctive and actual damages - ( e ) - A person who successfully maintains an action under this section for violation of Section -, -, or - ( a ) ( - ) is entitled to not less than $100.00 for each violation of this chapter. Please see the attachment in this CFPB complaint.