Discover Credit Card Complaint

Advertising and marketing

Discover Credit card department,

Advertising and marketing New York

Discover promised a 10 % cashback on up to $10000.00 worth of in store - purchases. I made those purchases, but I am receiving a email accusing me of spending on non qualified gift cards. ( As a side note, they added that clause after the promo was out ... ) 1 Its my privacy, they have no business what I purchase2 Just because I bought expensive - products, does n't mean it 's a gift card. I have a friend who bought a - at -, its a high dollar amount, so they accused him of a gift card purchase. Not right. Intrusion of privacy. And just bad for a credit card company who we trust with so much information, to demand even more information, and to lie about their public promos. I want my 10 % cashback, and I want it doubled at years end just like their promo says!

Discover customer in New York
Nov 14, 2015

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Consumer disputes how Discover handled their complaint

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints1/20122/20124/20125/20126/20127/20128/20129/201210/201211/201212/20122/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/20141/20152/20153/20154/20155/20156/20157/20158/20159/201511/201512/20151/20163/20164/20165/20166/20168/201611/201612/20161/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverAdvertising and marketing59.3%12.9%22.1%3.6%2.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAdvertising and marketing0.4%62.4%12.3%19.9%1.3%3.4%0.3%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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