Carrington Mortgage Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Carrington Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Florida

My old complaint number, against Carrington Mortgage Services is -. This is a brand-new complaint against Carrington M. S., same Account Number -. Item 1. Statement Dated -/-/15, for payment due date -/-/15, charging late penalty of $17.00 plus two months mortgage of $520.00 each month, total $1000.00. This amount was paid through - - - on -/-/15.


I DO NOT KNOW IF cfpb IS RESPONSIBLE FOR THIS MIRACLE. No payment was required for the month of - 2015, and the penalty $17.00 was used to pay down the principal. - - I got sick and was not at home. I asked my daughter to pay $520.00 on - of each month beginning -/-/-. Item 3A. Letter dated -/-/2015, stating -/-/2015 payment of $520.00 was not received and late charge of $17.00 was assessed. ( This scan at end of list ). Item 3. Statement dated -/-/15, for payment due date -/-/15, for $520.00 plus $17.00 plus $520.00. Payment of $520.00 was made on -/-/2015. Item 4. Statement dated -/-/15, for payment due date -/-/15, $ - $17.00 plus $520.00 plus $17.00, grand total $1000.00. Item 5. Statement dated -/-/15, for payment due date -/-/15, asking for $1000.00. It is clear to see that by creating a subterfuge of a " NO PAYMENT MONTH '' a charge of $17.00 could be imposed " EACH '' month.

Carrington Mortgage customer in Florida
Nov 12, 2015

* Source: CFPB Complaint Database

Carrington Mortgage response to complaint:
Closed with explanation

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