BlueChip Financial Consumer Loan Complaint

Installment loan Managing the loan or lease

BlueChip Financial Consumer loan department,

Installment loan Managing the loan or lease Florida

Loan date was extended without authorization or explanation. Amount required to satisfy loan has been paid according to contract originally signed. A loan was originally acquired with Spotloan on - -, 2015 for $400.00. Total amount to be paid is $1000.00. A payment was returned on - -, 2015 for insufficient payment. I received an email noting that $10.00 would be added to my loan amount. This would bring the total to $1000.00. There were several emails with a - '' as to what I would need to do to bring my account current. I asked if I needed to make a double payment to make up for the situation. It was never explained that an extra charge of $170.00 in interest would be applied. My contract states that my loan termination date was to be - -, 2015. An additional payment of $58.00 was drafted from my checking account on - -, 2015 and my account still shows a balance of $110.00. They have been intentionally deceitful about their business practices and have been placed on a dispute list for - - account.

BlueChip Financial customer in Florida
Nov 09, 2015

* Source: CFPB Complaint Database

BlueChip Financial response to complaint:
Closed with explanation

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