Capital One Debt Collection Complaint

Credit card Disclosure verification of debt right to dispute notice not received

Capital One Debt collection department,

Credit card Disclosure verification of debt Right to dispute notice not received Illinois

I had a Credit card from a company that I defaulted on. - assumed the loan and contacted me. I agreed on an amount I owed and paid the debt. I received a notice of payment and though everything was fine. After looking at my credit monitoring service, I could see that - ( - ) reported correctly that the account was delinquent for the month of -, then paid as agreed. However there was another month that showed up, -. I did not agree with this and did a dispute. 35 days later the dispute comes back as updated and - now list my account in the same closed status but with the delinquency months being in - and -, 7 months after the account was closed. I contacted - and they said everything is fine from what they show and to contact the credit bureaus. I did, and issues a dispute per suggestion of the credit rep and waited another 30 days for the dispute to come back with the same delinquency dates being reported. I contacted - again to ask why they would be reporting the same delinquency dates when my account was resolved in - and have documentation from them on that. I questioned why they would not modify the dates on the new dispute if clearly My account had been closed since the beginning of the year. They said they are n't sure and to email the credit information to their disputes department I have that show the incorrect months being reported, which I did and have not gotten any response. I have been working on this issue since they day they reported the incorrect dates in -. It is now - and they still have n't fixed it. I am worried this has affected my credit profile to those creditors who pull my actual credit history and examine - such as an apartment complex as it makes it appear that my delinquency were much more recent than they are.

Capital One customer in Illinois
Nov 01, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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