Discover Money Transfers Complaint

Discover Money transfers department,

International money transfer Money was not available when promised Money was not available when promised Virginia

I initiated a wire transfer on -/-/15 through discover bank. I did not receive a receipt for this wire transfer upon payment, and after calling and requesting a receipt, I was told it would take a few business days for them to mail me a receipt, which is in direct violation of terms set forth for a wire by cfbp. The wire has still yet to be received by the recipient, nor has it been refunded to my account. I would like the wire to either be completed or refunded.