Citibank Mortgage Complaint

Conventional adjustable mortgage (ARM) Credit decision / Underwriting

Citibank Mortgage department,

Conventional adjustable mortgage (ARM) Credit decision / Underwriting Virginia

Refinance loan application got declined. 1. I have excellent credit. 2. New payment is going to more than the current loan I have. 3. Mentioned that my loan to income ratio was supposed to be less than or equal to - % but told that it was coming out to be - %. When asked for the basis and calculations, none are provided. 4. Asked to bring $7500.00 more to the table, in the lines of origination fee. When I said, i would not, the loan got declined.

Citibank customer in Virginia
Oct 29, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with non-monetary relief

Consumer disputes how Citibank handled their complaint

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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