Citibank Mortgage department,
Conventional adjustable mortgage (ARM) Credit decision / Underwriting Virginia
Refinance loan application got declined. 1. I have excellent credit. 2. New payment is going to more than the current loan I have. 3. Mentioned that my loan to income ratio was supposed to be less than or equal to - % but told that it was coming out to be - %. When asked for the basis and calculations, none are provided. 4. Asked to bring $7500.00 more to the table, in the lines of origination fee. When I said, i would not, the loan got declined.
Citibank customer in Virginia
Oct 29, 2015
* Source: CFPB Complaint Database
Citibank response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://online.citibank.com/ |
Phone | 800-870-1073 |
Address | 701 E 60th St N Sioux Falls ND 57104 |
Citibank | |
Citibank |
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