Seterus Mortgage Complaint

Seterus Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account New Jersey

TO WHOM IT MAY CONCERNNOTICE OF ERRORACCOUNT # -ADDRESS : - - -, - NJ -I am contacting CFPB with a Notice of Error committed by Seterus the servicer of my mortgage loan account. This inquiry for clarification or documentation as a notice of a billing error, including correcting the account in accordance with - ( - ). Please be advised that the following errors are contained in the - -, 2015 Account Statement issued by Seterus. ( Atttached ) The first error - Amount Due is incorrect. The sum of $2800.00 is in excess of the agreed upon monthly payment amount of $1300.00. According to the modification offer it includes principal, interest and escrow of $540.00.


the agreed upon amount due. The second error in the periodic monthly statement dated - -, 2015 is - Legal expenses of $ --I dispute this amount because public records indicate that - foreclosure fees paid to its counsel are not in excess of $1500.00. I think Seterus has marked up the legal fees. The third error on the - -, 2015 monthly statement is : -Appraisal Expense of $15.00 dated - -, 2015- Legal Expense of $50.00, dated - -, 2015-Legal expense of $8.00, dated - -, 2015Please note that we have been paying timely for over six months and the foreclosure was dismissed by the court. Therefore no appraisal or attorney fees should be charged to our account. Please correct these errors and issue an accurate periodic statement from this point forward. Thank you. Sincerely, - -