Vehicle loan Managing the loan or lease managing the loan or lease
CarMax, Inc. Consumer Loan department,
Vehicle loan Managing the loan or lease Managing the loan or lease Tennessee
I was sold a lemon. Battery keeps getting killed off. - will not fix the issue claiming I do not drive the car enough. There is a more serious problem going on. This in addition to fuel system pressure issues caused by faulty design of gas flapper. Even carmax corporate is giving me - and refuses to deal with the situation. Not to mention the car to loan value is -. USED cars are being sold for more than they are worth, and multiple tv ads all seem to claim that this process is normal and that this is a average car price. BlueBook clearly indicates that this is fraud.Consumers are not made aware of blue book prices on these vehicles when making purchase.Additionally I am being consequented for being on - and getting paid around the -, not when they want to get paid.This is also common practice with - and -. Lender complains when they get paid after I do, and not before when funds are simply not available.
CarMax, Inc. customer in Tennessee
Oct 26, 2015
* Source: CFPB Complaint Database
CarMax, Inc. response to complaint:
Closed with explanation
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