Capital One Credit Card Complaint

Payoff process

Capital One Credit card department,

Payoff process Pennsylvania

This issue is related to Kohl 's Department Store Charge Payment # -. I made payment of $150.00 on -/-/2015. My checking account was debited twice for this amount for a total of $300.00. When I called the company to reverse the additional payment they said that they would issue a check in 90 days for that amount. Now I do not have access to my money for 90 days and they have no intention of paying interest on the amount they are " holding '' for that period.

Capital One customer in Pennsylvania
Oct 25, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with monetary relief

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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