Ally Financial Inc. Bank Account Or Service Complaint

Checking account Using a debit or ATM card

Ally Financial Inc. Bank account or service department,

Checking account Using a debit or ATM card Pennsylvania

I am overseas and my debit card was flagged and taken from me. I informed my bank that I was traveling well beforehand and on more than - occasions. After many mix-ups, I was sent a new debit card that does not work and the bank has not been willing to correct for all the mistakes they have made. As a result, I am abroad with no access to my funds.

Ally Financial Inc. customer in Pennsylvania
Oct 23, 2015

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Ally Financial Inc.Complaint HistoryComplaints4/20125/20128/201210/201211/20128/20131/20145/20146/20149/201410/201411/20146/20157/20158/201510/20153/20164/20165/20167/20161/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Ally Financial Inc.Using a debit or ATM card51.9%25.9%18.5%3.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUsing a debit or ATM card2.7%63.3%24.6%4.4%1.5%2.1%1.2%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
corporatefinance@ally.com
P.O. Box 380901
Bloomington MN 55438

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