KeyBank NA Bank Account Or Service Complaint

Checking account Deposits and withdrawals

KeyBank NA Bank account or service department,

Checking account Deposits and withdrawals New York

I am posting this under Deposits and Withdrawals, but it should go into the Problems Caused by My Funds Being Low because these issues mostly affect those of us who live paycheck to paycheck. I have many years of experience dealing with this fraudulent bank. I am an expert about my checking account. I keep very close tabs on it because I live so close to the financial abyss. I am writing this because I have - overdrafts on my account that I incurred in the last three days because : Key bank routinely applies debits out of order which can result in excessive overdraft fees. Key bank routinely holds payments in the Pending Status long after the vendors have been paid, sometimes up to 7 days. When the bank account gets credited for the purchase, the record of the credit to the account is placed earlier than the day and time the account is actually credited.


Key bank routinely does not apply deposits in a timely manner and holds onto deposits to incur excessive overdraft fees. Key Bank reports available balances that are not accurate. When a cash deposit is made into an account, the cash deposit is recorded in Pending instead of being deposited directly into the account. Key Bank incurs regional ATM fees that show up on the account days after the ATM card has been used.

KeyBank NA customer in New York
Oct 22, 2015

* Source: CFPB Complaint Database

KeyBank NA response to complaint:
Closed with monetary relief

Consumer disputes how KeyBank NA handled their complaint

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