PHH Mortgage Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

PHH Mortgage Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Florida

PHH Mortgage aka - - - - - - , - -, NJ - has been totally misleading, lying & derelict in their duties. I paid off my mortgage on - -, 2015 & to date ( 4 months later ) I have not received my paid in full documents. I have sent 2 letters & spoke with representatives on 4 different occasions without any action, callbacks, or results. They all just lied & said they would take care of it. Just awful

PHH Mortgage customer in Florida
Oct 20, 2015

* Source: CFPB Complaint Database

PHH Mortgage response to complaint:
Closed with explanation

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