Seterus Mortgage Complaint

Seterus Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure California

Due to reduce of income I did applied for a loan modification with my mortgage provider ( Saturus Bank ) This process began on -/-/- after sending all modification requirements I received a four month Trial package on -/-/- the trial began I payed on time as the modification agreement.after completing the trial the modification approval arrive on -/-/-. I keep making my payments on time. and Contacting the lender every week. as of today the modification is not finalized due to - - is the owner of my loan and they are reviewing and eventually approve it. my lender keeps confirming that this process could take up to Six months for - to be approve. I been contacting supervisors to get an strong answer of the delay, but every week I received the same answer is under review and keep making your payments .on the other side I received one or two phone calls from the bank requesting payment of the past due and threat me that if I do n't pay the balance I will be in foreclosure and loose the property. My answer is that I am on a modification process and is not finalized. I am requested the bank representative to please check the notes to understand the process and treating me with foreclosure actions.