Discover Credit Card Complaint

Billing disputes

Discover Credit card department,

Billing disputes New York

Discover Card has acknowledged that accounts ending in - and - were closed due to identity theft - FRAUD -, but had continue to charge me for - purchases - ( $600.00, $1400.00, $3800.00 -. Although I told them these were non receipt items, they insisted it was fraud and treated it with the Fraud Department. It should have remained in disputes. Regardless, the disputes exceeded the allowance of 45 days which then should become permanent. However you will see it took them several months with the investigation and there was no correspondence between the initial credit until they decided ( WITHOUT PROVIDING EVIDENCE ) that these transactions were valid.

Discover customer in New York
Oct 15, 2015

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Consumer disputes how Discover handled their complaint

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Contact Discover

https://www.discover.com/
224-405-1747
[email protected]
P.O. Box 30943 
Sale Lake city UT 84130
Discover
Discover

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