Discover Credit Card Complaint

Billing statement

Discover Credit card department,

Billing statement New York

There is a huge difference between my balance displayed online. My - spend shows a balance of $15000.00, while the online balance with no transaction description of charges sums up to $35000.00. This is a huge discrepancy of $20000.00. Which may be possibly explained by the following : Discover Card issued back credits that were rightfully mine in the amount of $21000.00, off a sudden out of no where, they recharged me back. These are the following items I have documentation that states the cases were settled in my favor : - - # - $1600.00 - - - $2200.00 - $2200.00 - - # - $1900.00 - $2700.00 - - $350.00 - $150.00 - $3800.00 - $600.00 - - $130.00 - - $400.00 - - - $830.00 - - $460.00 - - $60.00 - $720.00 - - $130.00 - - $240.00 - - $190.00 - - $500.00 - - $400.00 - - $370.00 - - $340.00 - - $230.00 - - $460.00

Discover customer in New York
Oct 15, 2015

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Consumer disputes how Discover handled their complaint

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints12/20112/20123/20124/20125/20126/20127/20128/20129/201210/201211/20123/20136/20137/20138/201310/201311/20131/20143/20144/20145/20146/20147/20148/20149/201410/20141/20152/20154/20155/20157/20158/201510/201512/20151/20162/20163/20164/20165/20166/20167/20168/201611/201612/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverBilling statement67.1%17.1%4.3%2.9%5.7%2.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling statement0.2%6.6%5.4%3.9%0.5%29.3%53.6%0.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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