Seterus Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Seterus Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Georgia

In attempt to take advantage of HARP i 've been attempting to get my home refinanced. My existing mortage holder ( Seterus ) has done everything to put up obstacles to prevent me from doing such. The latest is for my Loan Payoff, submitted my first request through my new mortgage provider ( - ) on -/-/2015 and we still have not received the payoff that we requested and at least 3 other attempts have been made for figures. My closing was set for Friday, - -, 2015.

Seterus customer in Georgia
Oct 14, 2015

* Source: CFPB Complaint Database

Seterus response to complaint:
Closed with explanation

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