Seterus Mortgage department,
FHA mortgage Loan modification,collection,foreclosure Wisconsin
- years ago on -/-/- I suffered -. Which resulted in a -. Only to have - of the - fail and in - - I was having -. Well I was recuperating from my -, my husband suffered a non work related - and was off work for - months. He was on short term - through his work. We fell behind in our mortgage payment. With medication cost increase to $300.00 a month out of pockets - copays increase to $1500.00 each. We were not able to get caught up on our mortgage payments even with adding extra each month to the mortgage payments to try and get caught up. In - - Seterus refused to accept any further payments. We were given notice of foreclosure at which time we hired a law firm who said they could stop the foreclosure. In - - our Mortgage servicer Seterus offered a streamline modification, with the first payment starting - - That was sent to the law firm. We were not notified by the law firm of the streamline modification till - -. At which point we borrowed the money to make the mortgage payment by the end of -
permanent modification. Our modification does not seem like a modification. My monthly loan payments have increased by over $100.00. They added our back payments and interest to the end of our loan and extended it out to a 40 year loan. There was no reduction in interest rate or principal reduction. Modification in my vocabulary was meant to help us by reducing our monthly mortgage payment not increasing it. My husband is aged - he has his own - issues, and he would like to retire on - - -. We have told them that there will be a income reduction when that happens so we need a modification that will take that into consideration also.
Seterus customer in Wisconsin
Oct 13, 2015
* Source: CFPB Complaint Database
Seterus response to complaint:
Closed with explanation
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