DriveTime Consumer Loan Complaint

Vehicle loan Managing the loan or lease

DriveTime Consumer loan department,

Vehicle loan Managing the loan or lease Texas

Earlier this month ( -/-/- ) I contacted the consumer financial bureau regarding false reporting by drive time to credit bureaus. I stated that I voluntary repoed my vehicle -/-/-. I also stated that the company consistently falsely reported this information on certain months. I have not had an account with drive time since -/-/- and just this month they just reported a repossession -/-/-. this is a violation of federal law as well as the fair credit reporting act.

DriveTime customer in Texas
Oct 13, 2015

* Source: CFPB Complaint Database

DriveTime response to complaint:
Closed with explanation

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How DriveTime handles Managing the loan or lease complaints

Created with Highcharts 4.2.3DriveTimeComplaint HistoryComplaints12/20123/20134/20136/20138/201310/20133/20145/20146/20147/20148/20149/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201612/201602.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DriveTimeManaging the loan or lease3.0%91.1%5.9%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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