Discover Credit Card Complaint

Customer service / Customer relations

Discover Credit card department,

Customer service / Customer relations Nevada

Discover Bank is reporting my old account which was closed in Chapter - BK as open. I am not disputing the information that they have provided. However, I am asking that they review this account a make a business decision to have the Consumer Reporting Agencies adjust the reporting from open to closed.

Discover customer in Nevada
Oct 09, 2015

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Consumer disputes how Discover handled their complaint

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How Discover handles Customer service / Customer relations complaints

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints12/20112/20123/20125/20126/20127/20128/20129/201210/201212/20122/20133/20134/20135/20136/20137/20138/20139/201310/20131/20142/20143/20144/20145/20146/20149/201410/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20163/20164/20165/20166/201612/201602.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverCustomer service / Customer relations59.3%15.3%15.3%1.7%6.8%1.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCustomer service / Customer relations0.7%63.6%18.4%11.4%2.1%3.4%0.4%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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