Discover Credit card department,
Discover Card Services failed for 3 months in a row to send me a billing statement or notification for $14.00 and $16.00 charges to my physical address or email, - which I did not authorize on this card. ( Formerly carrying a $0.00 balance for years! ). When I called their Representative about them not sending me any kind of statement of account, I was told that Sorry, but there 's nothing we can do about it, you were late paying ''. I 've been a Discover cardholder since - with no late payments. I would not risk ruining my good credit by not paying $14.00 and $16.00 statements. Very poor business etiquette by Discover.
Discover customer in Oklahoma
Oct 06, 2015
* Source: CFPB Complaint Database
Discover response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.discover.com/ |
Phone | 224-405-1747 |
[email protected] | |
Address | P.O. Box 30943 Sale Lake city UT 84130 |
Discover | |
Discover |
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