Review and analysis of over 56 complaints against Morgan Stanley
Morgan Stanley consumers have reported over 56 official complaints related to Loan servicing, payments, escrow account. Out of the 56 consumer complaints against Morgan Stanley, 21% were disputed by the consumer (i.e. the consumer was not happy with how Morgan Stanley responded to their complaint) and 93% were processed in a timely manner. 7% of consumer complaints against Morgan Stanley resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 16% resulted in non-monetary compensation.
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Morgan Stanley Mortgage loan servicing, payments, escrow account October 4, 2015 - Saxon Mortgage is inaccurately reporting the mortgage that I had financed with them. 1 ) The account is still reporting open on my credit. The account was sold to - in -/-/2009. This account should be reporting closed. ( The Date of First Delinquency has exceeded 7 years therefore it should be deleted from my credit file ) 2 ) The Date of First Delinquency is reporting inaccurately. Saxon is reporting - - as the Date of First Delinquency. Based on the payment history they are reporting, the date that led to my account being placed in collections was - -. 3 ) I have duplicate m... |