Seterus Mortgage Complaint

Seterus Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Delaware

Mortgage company known as Seterus ( - - -, -, CT - ) # - is no longer supplying monthly billing information stating balance, interest, or escrow. They provided coupons '' to pay monthly and you are required to opt-out '' to get the details and I have done so but they have not provided me with any bill for the month of - or -. I called to request information and the running totals they provided stopped as of - -, 2015. The online system has stopped showing me past invoices as of -, 2015. I did get a computer printout ( very hard to decipher ) of my payments until - but only after I called. At this point, I 'm paying the bill because I just know it 's due but I have no invoice, no updated amounts due or no idea how things might change due to taxes/escrow/etc.. This is unacceptable and clearly violates the Dodd Frank Act.