Review and analysis of over 5 complaints against Astoria Bank
Astoria Bank consumers have reported over 5 official complaints related to Settlement process and costs. Out of the 5 consumer complaints against Astoria Bank, 40% were disputed by the consumer (i.e. the consumer was not happy with how Astoria Bank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Astoria Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 40% resulted in non-monetary compensation.
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Astoria Bank Mortgage settlement process and costs December 1, 2015 - I am refinancing my coop mortgage. With a coop the collateral is the stock. My current lender, Astoria Federal, possess the stock. My new lender, - -, has requested the stock from Astoria on - -, 2015. It typically only takes about a week to transfer the stock but as of today ( almost four weeks later ) - has not confirmed if/when they will transfer the stock. I have already paid over $1000.00 for fees relating to this refinance and further delays will add additional cost to me. I have contacted - Federal, their mortgage service company ( - ) and the attorney repre... |
Astoria Bank Mortgage settlement process and costs October 3, 2015 - My home mortgage was transferred from - - Mortgage Loan no. - to Astoria Federal Savings -/-/-. The release of lien document from - - Mortgage - - - was never sent and recorded at the - - recorder 's office where the property is located. Therefore 16 years later - 's name still appears on the title to my home. - filed for bankruptcy -/-/- and was acquired by - - which was then bought over by -. Astoria Bank has attempted to trace this missing assignment ( release of lien or mortgage satisfaction document ), but have be unable to do so. I h... |