Discover Credit Card Complaint

Other

Discover Credit card department,

Rhode Island

I entered into an agreement with discovercard several years ago whereby they would waive late fees and cut my interest rate if i got on a regular payment plan. I have been paying them - every month for several years. Earlier this year I was not able to make a payment, subsequently we entered a new arangement whereby I would pay - for a set period of time. Even though I paid the - in -/-/- and -/-/- they said they charged off my account on -/-/2015. I have no access to it online nor will they send me statements. I am supposed to keep paying them and if I have questions call them on the phone. I was under the impression that revolving debt had to be delinquent - consecutive days to be charged off. This is not the case. Please help. Thank you.

Discover customer in Rhode Island
Oct 02, 2015

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201612/201602.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverOther64.4%10.9%17.6%2.9%3.2%1.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther0.8%66.1%13.1%13.5%1.9%3.8%0.7%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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