Citibank Mortgage Complaint

Citibank Mortgage department,

Conventional adjustable mortgage (ARM) Settlement process and costs Pennsylvania

To follow is a pasted a copy of the letter that I sent to Citibank. CitiMortage Customer Research Team- -, MD -Dear Madam/Sir, Our CitiMortgage payoff statement quoted per diem interest of $84.00 per day. CitiMortgage charged at the per diem rate of $ -CitiMortgage charged us interest at this rate through -/-/2015. The mortgage was paid in full electronically on -/-/2015. The total CitiMortgage per diem interest charge was $ -The correct charge is $2300.00. Please promptly refund the remaining $200.00 due and mail it to our new address listed above. I doubt that this is the first time Citi has issued an incorrect payoff that yields them an extra $200.00 that they have not earned. I worry that there may be thousands of citizens who have been taken advantage of in this way. Most consumers do not realize that banking in our current post - means that every number and every fee must be checked. Please look into this and let me know how I can help.