MoneyGram Money Transfers Complaint

International money transfer Other service issues

MoneyGram Money transfers department,

International money transfer Other service issues Georgia

I have tried unsuccessfully many times to send money online through moneygram. I have spent hours on the phone, verifying my identity & having moneygram 's security department '' verify my identity as well. I have yet been able to complete a transaction online, because moneygram continuously denies me services. On -/-/15 at - EST is the latest example of moneygram 's discriminatory practices against -. I tried to send money to my family in - & was denied service. This has happened at least 6 other times with moneygram. As I said I have proven to moneygram who I am and that I have a need to send money to my family. MoneyGram has a long history of overcharging - or denying services to -. This practice must be investigated & MoneyGram must be held accountable for their actions/

MoneyGram customer in Georgia
Sep 28, 2015

* Source: CFPB Complaint Database

MoneyGram response to complaint:
Closed with explanation

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