Capital One Consumer Loan Complaint

Vehicle loan Shopping for a loan or lease

Capital One Consumer loan department,

Vehicle loan Shopping for a loan or lease North Carolina

I WENT TO A CAR LOT TO GET A CAR AND I TOLD THE LOAN PEOPLE THAT I ONLY WANTED ONE INQUIRE ON MY CREDIT REPORT BUT THEY TOOK IT APOND THERE SELF AND SENT MY CREDIT TO DIFFERENT BANKS WITHOUT MY CONSENT

Capital One customer in North Carolina
Sep 26, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints5/20126/20127/20129/201210/201212/20121/20134/20135/20138/20139/201310/20131/20143/20144/20146/20148/20149/201410/201411/201412/20142/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20164/20165/20160123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneShopping for a loan or lease90.6%1.6%7.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageShopping for a loan or lease0.6%7.8%0.7%0.2%1.8%1.3%86.5%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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