PHH Mortgage Mortgage Complaint

Conventional fixed mortgage Credit decision / Underwriting

PHH Mortgage Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting South Carolina

Refinance was refused due to improper appraisal. I was charged for incorrect appraisal. Appraiser did not know market area ; did not perform a complete inspection ; included blatantly false and misleading statements on appraisal ; did not use similar properties in similar locations for comparable values ; misidentified zoning classification ; misidentified neighborhood and amenities.

PHH Mortgage customer in South Carolina
Sep 26, 2015

* Source: CFPB Complaint Database

PHH Mortgage response to complaint:
Closed with explanation

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