Seterus Mortgage Complaint

Seterus Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure California

I 'd like to file a complaint against my mortgage loan servicer Seterus , Inc . I 've tried ( twice already ) to apply for a loan modification program through the 'Keep Your Home California '' Program to no avail. Basically, they refuse to even talk to me because my late husband - -, who passed away in - 2013, was the borrower not me. They do not recognize the Living Trust document which was prepared by my husband making me the executor of the estate. I am also on the Grand Deed as a co-owner of the property. I sent a letter to the President of the company but received no reply. I am a widow living on Survivor 's Benefits and have a problem to pay all of my bills. My loan payments are up to date but I need help to keep my home.