DriveTime Consumer Loan Complaint

Vehicle loan Managing the loan or lease

DriveTime Consumer loan department,

Vehicle loan Managing the loan or lease Texas

I - - would like to request the release of all phone calls made into Drivetime from the dates of - to - to the Consumer Financial Protection Bureau at the below address. I have been requesting a Loan Modification on my vehicle for over 30 days and have been continually given the runaround whenever I call in. I have never been late on my payments since my purchase in -/-/-. I have attached all email communicationConsumer Financial Protection Bureau Attention : [ Employee Name, Division, and/or Office Number ] - - -, - -, - - am requesting the following:1. Please release all phone calls from the dates of - to - to the CFPB. 2. Release of your Loan Approval and Loan Modification Procedure from dealership to your corporate headquarters in - and - to the CFPB3. Loan modification to be granted with semi-monthly payments. Thank you- -

DriveTime customer in Texas
Sep 23, 2015

* Source: CFPB Complaint Database

DriveTime response to complaint:
Closed with explanation

Consumer disputes how DriveTime handled their complaint

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