Blackhawk Network Holdings Inc. Prepaid Card Complaint

General purpose card Managing, opening, or closing account

Blackhawk Network Holdings Inc. Prepaid card department,

General purpose card Managing, opening, or closing account Virginia

I have a paypower prepaid card. I loaded more than $3000.00 on the card. Now they hold my money and I can not use my card. I emailed the customer service and was told that they can not locate my account. I called the company and was informed someone will contact me. I never heard back from them. However, they kept charging my account after cancellation ( whatever you name it ). The latest Maintenance Fee was charged on -/-/2015. This company is just a scam. Please help.

Blackhawk Network Holdings Inc. customer in Virginia
Sep 22, 2015

* Source: CFPB Complaint Database

Blackhawk Network Holdings Inc. response to complaint:
Closed with explanation

Consumer disputes how Blackhawk Network Holdings Inc. handled their complaint

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