Seterus Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Seterus Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Florida

Please confirm that you and your current foreclosure retained attorneys are debt collectors in relation to their current collection activities regarding my loan. On - -, 2015 and - -, 2015, SETERUS, INC. 's, continued with the foreclosure proceeding by publishing notice of the foreclosure sale through their attorneys. SETERUS, INC. 's actions in publishing the notices of the foreclosure sale while a HAMP or other loss mitigation application was pending, is a direct violation of - and - of the Making Home Affordable Program Handbook and Regulation -, 12 C.F.R. 1024.41 ( g ). I do not believe SETERUS, INC., is taking reasonable steps to avoid an order of sale. SETERUS, INC., has the option of filing a notice of voluntary dismissal to allow the loss mitigation application to be evaluated. SETERUS, INC., was actually forbidden from doing any publications to the foreclosure sale because the publications can cause and can lead directly to a foreclosure sale on - -, 2015. Your foreclosure attorneys have also published the sale of the property on multiple marketing sights like - to insure that the sale of my property occurs which I believe is also an error.

Seterus customer in Florida
Sep 17, 2015

* Source: CFPB Complaint Database

Seterus response to complaint:
Closed with explanation

Consumer disputes how Seterus handled their complaint

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