Carrington Mortgage Mortgage Complaint

Carrington Mortgage Mortgage department,

VA mortgage Loan servicing, payments, escrow account Oklahoma

Carrington mortage company bought my load from - - -. I 've been making my payments through them since -. Always on time, never late. They have still yet to report my payments to the credit bureau and my credit score is dropping because of it. Also, they Increased my escrow by - $ and I have no clu why. I ca n't get anywhere over the phone. I sit on hold for an hour and eventually get told to call back, all supervisors are busy. I 've asked repeatedly for someone to call me back, I have yet to get a returned call. I need help. What do I do? How do I get my historical and current payments reported to credit? How do I figure out why my escrow increased when my insurance stayed the same.