The Mortgage Firm, Inc. Mortgage Complaint

The Mortgage Firm, Inc. Mortgage department,

FHA mortgage Application, originator, mortgage broker Pennsylvania

I was contacted about a request for a mortgage pre-qualification that I made via email on the website -. I was replied to by a - -, who works at The Mortgage Firm in - -, FL. He sent a very disturbingly-worded email to me. I told him he was upsetting me and asked that he not send any further emails. He ignored this and proceeded to send me an email that listed the name - - '' as the subject line. I had recently contacted a - -, as he is a broker from whom I requested information on a property for sale ... and - - should have had no knowledge of my correspondence with - -. In my mind, there is no possibility that - - ' name could have been mentioned as mere coincidence, as - - and I had never discussed brokers or specific properties in any capacity. This leads me to believe that - - somehow gained access to my email inbox - the only other explanation is that the - men may know each other, and happened to discuss me prior to this second email being sent to me ( this is not professional behavior on their part, if so ). Following my receipt of this second email, I blocked - - from contacting me, but I am still shaken by his knowledge of my personal contacts, and by his disturbing first letter to me. I filed a complaint with the -, but The Mortgage Firm failed to respond to my complaint - they are behaving as if I never filed a complaint at all. I wrote to The Mortgage Firm directly, and also received no response ... I then attempted to call, and they put me on hold in order to hang up on me the moment I gave my name. The attempt I made to call back after this happened was not answered.