Stop The Mortgage Firm, Inc. Phone Harassment

You can reduce the number of unwanted calls from The Mortgage Firm, Inc. you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.

How do I register?

Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)

If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

How long does it take?

Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.

Reporting Illegal Calls

Where can I file a complaint about an illegal sales call or a robocall?

To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).

Will I hear back from the FTC regarding my complaint?

Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.

What's a Robocall?

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.

What Should You Do If You Get a Robocall?

If you get a robocall:

• Hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
• Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
• Report your experience to the FTC online at or by calling 1-888-382-1222.

New The Mortgage Firm, Inc. Consumer Complaints

The Mortgage Firm, Inc. Mortgage credit decision / underwriting February 6, 2017 - This report is concerning Butler Mortgage, -, FL. I had been working with an agent at this company named -. From the first contact I had with him, I informed him that I was currently a - employed by a - company who was - to work for a third-party corporation. In spite of that, I was told that it would possible for us to receive a - mortgage and was pre-qualified for $250000.00. We began to search for a home and found -. The seller accepted my offer and the seller and I reached an agreement for my family to move in immediately as renters/tenants until the mortgage was clo... Read more

The Mortgage Firm, Inc. Mortgage application, originator, mortgage broker August 31, 2015 - I was contacted about a request for a mortgage pre-qualification that I made via email on the website -. I was replied to by a - -, who works at The Mortgage Firm in - -, FL. He sent a very disturbingly-worded email to me. I told him he was upsetting me and asked that he not send any further emails. He ignored this and proceeded to send me an email that listed the name - - '' as the subject line. I had recently contacted a - -, as he is a broker from whom I requested information on a property for sale ... and - - should have had no knowledge of my corresponden... Read more