Resources for resolving common issues with The Mortgage Firm, Inc. products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to The Mortgage Firm, Inc. and work to get a response. After your complaint is forwarded, The Mortgage Firm, Inc. has 15 days to respond to you and the CFPB. The Mortgage Firm, Inc. is expected to close all but the most complicated complaints within 60 days.
Submit a complaint Help Center
The Mortgage Firm, Inc. Mortgage credit decision / underwriting February 6, 2017 - This report is concerning Butler Mortgage, -, FL. I had been working with an agent at this company named -. From the first contact I had with him, I informed him that I was currently a - employed by a - company who was - to work for a third-party corporation. In spite of that, I was told that it would possible for us to receive a - mortgage and was pre-qualified for $250000.00. We began to search for a home and found -. The seller accepted my offer and the seller and I reached an agreement for my family to move in immediately as renters/tenants until the mortgage was clo... |
The Mortgage Firm, Inc. Mortgage application, originator, mortgage broker August 31, 2015 - I was contacted about a request for a mortgage pre-qualification that I made via email on the website -. I was replied to by a - -, who works at The Mortgage Firm in - -, FL. He sent a very disturbingly-worded email to me. I told him he was upsetting me and asked that he not send any further emails. He ignored this and proceeded to send me an email that listed the name - - '' as the subject line. I had recently contacted a - -, as he is a broker from whom I requested information on a property for sale ... and - - should have had no knowledge of my corresponden... |