Stonegate Mortgage Corporation Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Stonegate Mortgage Corporation Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Ohio

In 2014 i was laid off work and have still not found full time work. I have been trying to get an many hours on as needed bases. Still not able to make ends meet my husband was in a accident in - - and off work - mths. We really fell behind. Discussed with Stongate mortgage our situation and inability to make payments. They recommend we fill out a borrower assistance form. I did - in - of 2014 and I was told I had to send another - cause the - - expired. The - - sent - -. I sent a hardship letter, expense form, pay stubs ( multiple times ), and bank stamens ( multiple times ). Every time I call them I ca n't get any information. Now they tell me I 'm in foreclosure after I have sent all these papers in. They tell me that someone has tried to contact me but I have no voice mails from them. This has been going on for about a year and no resolution. Please Help.

Stonegate Mortgage Corporation customer in Ohio
Aug 31, 2015

* Source: CFPB Complaint Database

Stonegate Mortgage Corporation response to complaint:
Closed with explanation

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