BB&T Financial Mortgage Complaint

Other mortgage Application, originator, mortgage broker

BB&T Financial Mortgage department,

Other mortgage Application, originator, mortgage broker Florida

Submitted a complete package to BB & T asking for assistance with mortgage, in letter dated - - from BB & T and received on - - by mail, BB & T in effect asked us for updated financials and an additional piece of information - a letter of income contribution from wife of income shown in bank statements in package. Today, Friday - - we found out that on - - BB & T sent a motion to the court asking to schedule a foreclosure sale by looking at the court docket, we were not even noticed. We found out because someone came to the house telling us that they were made aware that we wanted to sell the house, we said no, who told you so. In following up on what this visitor said we looked at the court docket which showed that a motion was sent to the judge asking to schedule a sales date, we were not even noticed by BB & T. See a copy of the court docket showing a motion sent to the judge asking to schedule a sales date. This shows that there is no intent by BB & T for us to be fairly examined for alternatives to a foreclosure sale. Their sole intent is for us to be foreclosed on.

BB&T Financial customer in Florida
Aug 30, 2015

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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