BB&T Financial Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

BB&T Financial Mortgage department,

Other mortgage Loan servicing, payments, escrow account Missouri

I asked my lender B B & T how to eliminate my monthly PMI payments and I followed all of there instructions and after getting the runaround for over 3 months they keep changing there guidelines, now they said I had to contact - - which I did and they said I qualified for the reduction and I had to go thru my lender and now B B & T has come up with something totally different

BB&T Financial customer in Missouri
Aug 18, 2015

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

Consumer disputes how BB&T Financial handled their complaint

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